My name is Mauro Bagnato and for over 15 years I have been leading tech organizations.
When I first stepped into leadership, I believed technical expertise was the key to being an effective leader. However, I quickly learned that organizations are living and complex systems and that leading them demands much more than just technical know-how. I believe that curiosity is at the heart of effective leadership. This is what fuels learning and experimentation, both crucial for continuous improvement. This blog aims to explore engineering leadership in all its aspects and to provide insights in a tangible and pragmatic manner. It will also be a space where I will share insights, reflections, and personal takeaways from books, podcasts, and articles that influenced and keep influencing my journey.
“Getting to Yes” by Roger Fisher and William Ury is a book about negotiation.
It is packed with practical strategies that are easy to understand and apply in both personal and professional contexts.
Here are three concepts that I found very insightful:
When two parties lock themselves into their positions:
For instance:
Party A. I believe I deserve a 10% salary increase and I will be very disappointed if I get less than that.
Party B. I can only offer a 5% raise.
Result. The situation is stalled!
Positions are often just surface-level demands, while interests reveal the real motivations. Once the interests are clear, more options become apparent, making it easier to find common ground.
How to uncover interests?
For instance:
Party A. I believe I deserve a 10% salary increase and I will be very disappointed if I get less than that.
Party B. Our budget is tight this year so I can offer 5%. Why do you think you deserve 10%?
Party A. I’ve worked really hard and achieved all my goals. On top of that, I need to compensate for the increase in commuting costs.
Party B. You’ve done an excellent job, and I understand your concerns. While I can’t meet your exact expectations, would the option to work from home more days help with the commute costs?
Party A. Let me think and get back.
Result. Now the conversation is moving forward!
Your Best Alternative To a Negotiated Agreement is the fallback option you have if negotiations fail.
Understanding your BATNA gives you the power to negotiate from a stronger position.
For instance, before negotiating a job offer, you might realize that your BATNA could be:
A strong BATNA can be like a “safety net” that gives you the confidence to conduct a more demanding negotiation.